IngeniousPro – Refund and Return Policy

Last Updated: November 10, 2023

Welcome to IngeniousPro! Our Refund and Return Policy is designed to ensure your satisfaction with our products and services. Please take a moment to familiarize yourself with our policy:

Refund Eligibility
Unused and Unaltered Products

To be eligible for a refund, the product must be unused, unaltered, and in the same condition as received.

Refund Request Timeframe

The request for a refund must be made within 7 days of receiving the product.

Return Process
Contact Our Customer Service

To initiate the return process, please contact our customer service team. You will receive instructions on how to return the product.

Return Authorization

Before returning any item, you must obtain a return authorization from our customer service team.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to a defective or incorrect product.

Refund Processing Time
Prompt Refund Processing

Refunds will be processed within 15 days of receiving the returned product. The refund will be issued to the original payment method.

Damaged or Defective Products
Contact Us Immediately

If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or refund.

Exchange Process

Exchanges are available for certain products. Contact our customer service team to discuss the exchange process.

Cancellation Policy
Order Cancellation

Orders may be canceled within one hour of placement. After that timeframe, orders are considered final.


Thank you for choosing IngeniousPro. Our Refund and Return Policy is crafted to provide you with a hassle-free experience. If you have any questions or concerns, please contact our customer service team for assistance. We value your satisfaction and aim to make your shopping experience with us enjoyable and worry-free.